Knowledge Management Readiness Level Analysis Using Asian Productivity Organization (APO) Framework Approach in PT TPPI

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Knowledge Management Readiness Level Analysis Using Asian Productivity Organization (APO) Framework Approach in PT TPPI

ABSTRACT : The petrochemical industry is one of the main drivers of national economic development. PT TPPI was established in 1995 and produces industrial products. Two business development projects are being run: The Revamping Aromatic Project and The New Olefin Project. The Continuous Improvement Program (CIP) allows TPPI to expand and innovate, but the number of teams or employees engaged in CIP activities is continuing to decline. The researcher conducted research on the knowledge management readiness level at TPPI using mix analysis methods. The quantitative study is done using KM readiness level measurement by the APO Framework and prioritization sequence findings by the AHP Method. The qualitative study is done using semi-structured interviews to find business solutions for the two lowest category scores. The overall study was analyzed by the combination of KM readiness level measurement, OFIs, and KM methods and tools based on the APO framework. The KM readiness level was spot on at 131, and the prioritization sequence analysis was achieved with the two lowest category scores known to be “Learning & Innovation” and “People”. Qualitative analysis was used to develop 7 business solutions and 15 implementation plans, which are scheduled to take place from August 2023 to December 2024.

 

KEYWORDS – AHP Method, APO Framework, KM Readiness Level, Petrochemical, Semi-structured interview

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