RISK MANAGEMENT ON ACCESS NETWORK DEPLOYMENT “STTF PROJECT” (CASESTUDY: PT TELKOM INDONESIA TBK)

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RISK MANAGEMENT ON ACCESS NETWORK DEPLOYMENT “STTF PROJECT” (CASESTUDY: PT TELKOM INDONESIA TBK)

ABSTRACT: PT Telkom Indonesia Tbk, as one of the leading firms operating in the telecommunications sector in Indonesia, has the largest access network, extending from Sabang to Merauke. Users of the IndiHome service are growing annually. Therefore, PT Telkom Indonesia Tbk keeps deploying access networks to increase service coverage and offer the community and its users the best possible service. This access network deployment activity directly affects company’s revenue. There is a risk of not generating revenue if there are obstacles in the project. As a result, risk management is essential for this project. This research was written using the ISO 31000 framework, which includes a stage for risk assessment in the form of risk identification, risk analysis, and risk treatment. 19 risk events have been identified in the risk identification process, and they are divided into four categories: financial, legal, environmental, and operational risk. Once the risk events have been identified, risk analysis is conducted using the Analytical Hierarchy Process (AHP) method to determine the priorities of the risk events. In the risk treatment, 13 risks proposed to be reduced, 3 risks proposed to be avoided, 1 risk proposed to be transferred, and 2 risks proposed to be accepted.

KEYWORDS -Risk Management, Analytical Hierarchy Process, Access Network Deployment

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