The Impact of Employee Empowerment Strategy on Crisis Management Effectiveness: An Applied Study in Civil Status Authority, Derna Branch – Libya

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The Impact of Employee Empowerment Strategy on Crisis Management Effectiveness: An Applied Study in Civil Status Authority, Derna Branch – Libya

ABSTRACT:- The study aimed to examine the impact of the employee empowerment strategy on the effectiveness of crisis management in Civil Status Authority, Derna Branch – Libya. The study adopted three dimensions to measure the employee empowerment strategy: Information availability, Autonomy and Knowledge possession. Three dimensions were also used to measure crisis management effectiveness, which are: responsiveness, Communication and information flow and resource mobilization. The study was conducted on a sample of (134) employees. To achieve the objectives of the study, a descriptive and analytical approach was used. A set of statistical parameters were used, including simple and stepwise regression.
The study found that there are medium levels of using employee empowerment strategy in the organization under study, and that there are medium levels of crisis management effectiveness, and that there is a significant impact of using employee empowerment strategy on crisis management effectiveness.
The study suggested a set of recommendations, including educating employees about the importance of prompt responsiveness in dealing with the crisis, in order to try to stop it in its early stages,

Key Words: Employee Empowerment Strategy, Crisis Management Effectiveness, Civil Status Authority, Libia

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