The impact of servant leadership on crisis management at the Arabian Gulf Oil Company in Benghazi, Libya

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The impact of servant leadership on crisis management at the Arabian Gulf Oil Company in Benghazi, Libya

ABSTRACT: The study aims to addressing and defining the concept of servant leadership and crisis management, and measure the impact servant leadership on crisis management. The study population included the managers at management levels at Arabian Gulf Oil Company (AGOCO) at Benghazi for the period from January 2024 to February 2024. The data for this study were collected by distributing a questionnaire form on a random sample of the study population. The study variables included servant leadership with its dimensions as an independent variable, and crisis management as a dependent variable. The Statistical Package for Social Sciences(SPSS) was also used to analyze the data obtained. The results showed that there is a statistically significant effect between servant leadership and crisis management, which led to acceptance of the null hypothesis and rejection of the alternative hypothesis. The study also recommended expanding the study to include the other sectors in Libya, as well as conducting such studies to include Libyan business organizations.in addition, to employing servant leadership in business organizations, in order to enhance their positive impact in crisis management.

Keywords: Servant Leadership, Crises Management, Arabian Gulf Oil Company, Benghazi, Libya,

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